Smarty Support

Smarty Support — How to Use

What you'll accomplish

By the end of this guide you will know your support scope and how to open a request through the right channel.

Step by step

1. Check your scope
   The support page lists which topics are platform support (us) and which are methodology/discovery support (consultant).
2. Open a request
   In the form, share the topic, the expected result and a screenshot — this shortens resolution time the most.

🎬 Video guide

The video walks through all Smarty modules for the selected product — switch products above.

Frequently asked