Frequently Asked Questions
Everything people ask, on one page
Answers are compiled from the relevant pages; the link under each answer takes you to its context. If your question is not here, talk to a consultant.
Getting started
What is a digital maturity assessment (Checkup), and why do it before an ERP project?
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How is MindDX Digital Transformation Platform different from classic ERP consulting?
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What does the “measurement-first” approach mean?
Context: /yaklasim
What is the difference between the Free Digital Maturity Scan and the full assessment?
Context: /dmi/free
How long does the assessment take, and when do I get results?
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We haven't chosen a system yet — can we still start?
Context: /cozumler
We already have a digital maturity report from another provider — can it be used?
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Where should I start?
Context: /is-liderleri
Products and scope
How is Audit different from Checkup?
Context: /moduller/audit
How is Audit different from Discover?
Context: /moduller/audit
What's the difference between Scope Discovery and Deep-Dive?
Context: /moduller/discover
What does Design deliver?
Context: /moduller/design
Who is Train for and what does it deliver?
Context: /moduller/train
What is process mining?
Context: /moduller/process
What is the Support Copilot, and how does it differ from a support agreement?
Context: /moduller/support
Are MindDX Assess and MindDX Checkup the same thing?
Context: /urunler/assess
Can I buy both Assess variants together?
Context: /urunler/assess
Is the Blueprint included in Assess?
Context: /urunler/assess
Which industries and company sizes is it suitable for?
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Does MindDX Digital Transformation Platform also measure our AI maturity?
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What is socio-digital leadership, and why measure it?
Context: /moduller/checkup
Why measure organisation and leadership before technology?
Context: /moduller/checkup
Does declaring a target level raise my score?
Context: /moduller/checkup
Why are there separate question sets for manufacturing, trade and service firms?
Context: /metodoloji
System support
Which systems do you support?
Context: /cozumler
Which systems does it support?
Context: /moduller/discover
Which system fits us — how do we decide?
Context: /cozumler
Which software is Checkup tied to?
Context: /moduller/checkup
We already use Odoo — what does MindDX Digital Transformation Platform add for us?
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We use a system other than Odoo, or don't want to replace our system — is MindDX Digital Transformation Platform still useful?
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If we use abas ERP or Zoho, does the same method apply?
Context: /cozumler
Does MindDX sell software?
Context: /cozumler
Pricing and payment
How much does ERP discovery and analysis consulting cost?
Context: /fiyatlar
How does pricing work?
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If I complete one module, does my investment count toward the next step?
Context: /fiyatlar
Why is there no price for Implement?
Context: /urunler/implement
Why is there no figure outside Türkiye?
Context: /urunler/assess
How are timeline and cost determined?
Context: /cozumler/odoo
Data and security
Is our data safe? (GDPR)
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How is our data protected?
Context: /bt-liderleri
What data or preparation do I need for Checkup?
Context: /moduller/checkup
Is anything installed on our system? Does our data change?
Context: /moduller/process
Is the test free? What happens to my data?
Context: /erp-risk
How is our Zoho data handled — is it secure?
Context: /cozumler/zoho
Where is our data processed — is it secure?
Context: /cozumler/abas
How is our Pipedrive data handled — is it safe?
Context: /cozumler/pipedrive
How is our Freshworks data handled — is it safe?
Context: /cozumler/freshworks
AI and the expert's role
How can I trust AI-generated reports?
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Are reports checked by a human consultant?
Context: /fiyatlar
Where does the human (consultant) come in?
Context: /metodoloji
How are results made reliable?
Context: /metodoloji
Is MindDX an AI tool?
Context: /yaklasim
What is MindDX Platform?
Context: /platform/ajanlar
Does «agentic» mean fully autonomous?
Context: /platform/ajanlar
Do the AI agents change the system on their own?
Context: /platform/ajanlar
Does every output pass an expert approval?
Context: /platform/ajanlar
How can AI be used safely in an ERP project?
Context: /platform/ajanlar
Which AI models do you use?
Context: /platform/ajanlar
Does the report recommend your own products?
Context: /moduller/checkup
What if your recommendation is not a product you sell?
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Partnership
How does partner pricing work?
Context: /is-ortaklari
What price do I charge the client?
Context: /is-ortaklari
Who owns the client relationship?
Context: /is-ortaklari
Can I add my own consulting?
Context: /is-ortaklari
Do I need to be an ERP expert?
Context: /is-ortaklari/yonetim-danismanlari
How do I apply?
Context: /is-ortaklari
Incentives and using the reports
Can the reports be used for grant and funding applications?
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Can I use the results in grant or funding applications?
Context: /dmi/free
Can Checkup results be used in transformation grant applications?
Context: /moduller/checkup
Are these sample outputs real customer data?
Context: /ornekler
